Privacy Policy

Personal Data Protection

The company with the name DOLIANITIS DIMITRIOS OF IOANNIS and address DIMOKRITOU 9, KOMOTINI, 69100, is the owner of the dimokriteiotravel.gr website. Henceforth, “the Customer” refers to the users or visitors of the website regardless if they order our services or products. This confidentiality statement applies to the customers served by the Company and ordinary visitors to its website.

The Company created this website with the sole purpose of serving its customers. The dimokriteiotravel.gr website is simple and friendly to use, while it has been designed to meet the specific needs of each user. You, our customer, must provide us with certain information related to the processing of your order kept by us to give you the best possible customer support.

This Privacy Statement and the attached Terms and Conditions of Use of this website describe the website’s data collection method, the use of this data by us, and the terms and conditions of use of this dimokriteiotravel.gr. This Privacy Statement refers exclusively to your data, which you provide us during your orders on this website.

What is personal data?
Personal data is information that directly or indirectly identifies you. Indirect means that a combination of other information, such as, for example, your name, postal address, email address, and telephone number, or a unique device identification number correctly identifies you.

In General

The information that has been voluntarily provided by the users of the mentioned website by the company for its users to have direct and meaningful communication with the store, to provide them with answers to specific questions they ask, and finally to serve and execute their orders. The Company collects information through the website to measure its traffic numbers, determine customer requirements for more products and facilitate transactions with the Company. The Company does not distribute to any other organization or partner that is not connected to the Company the e-mail addresses or any other information concerning its users and customers, except to direct partners in the order service process.

Information Collection

The Company designed its website so that its users can visit it without having to reveal their identity unless they wish to do so. We ask the visitors to our website to provide us with their data only if they want to order product(s), register on our website, and, including the above, if they wish, send an email to the Company.

Information Use

The Company collects three types of information about users as follows. (1) information that the user gives us when registering as a customer, (2) information that the user gives us to fulfill his order from the Company, and (3) information that the user gives us for the Company to contact him. When completing any order form on our website, we will ask you for your full name, address, postal code of your area, email address, telephone number, and payment method for the order. In addition, we may ask you for more specific information, such as shipping-delivery details of an order, billing information, or details about an offer you have requested. The Company uses the information you give us during the electronic submission of the form to contact you about: (i) delivery of the order to your location; (ii) to confirm and identify the customer in any case that it necessary, (iii) for new or alternative products offered by the Company. You can choose whether or not you want to receive such communications from the Company by sending your request via email to the email address info@dimokriteiotravel.gr.

Information Access

Each order processing requires personal information to be collected to deliver or reserve an order. Providing the data on your part means that you consent to the data’s use by the Company for the reasons mentioned above. The Company requires its employees and the website’s maintainers to provide its user-clients with the level of security referred to in this Privacy Statement. In no other case may the Company share your personal information with others without your prior consent unless required through legal means. Please note that under certain conditions, permitted or required by law or court order, the collection, use, and disclosure of your data collected online without your prior consent (for example, in case of court order).

Personal data use

We will use your data for the purposes described above. We do not collect or process more or other types of personal data than is necessary to fulfill the respective purpose. We will only use personal data as set out in this privacy policy unless you have expressively given your consent to another use of your data. If we intend to use your data, which we process with your consent, for purposes other than those disclosed in that consent, we will inform you in advance. In cases where the processing is subject to your compliance, we will use your data for a different purpose, only with your permission.

Legal obligations and legal defense

We may need to use and retain personal data for legal and compliance reasons, such as preventing, detecting, or investigating a crime, preventing loss, fraud, or any other misuse of our services and IT systems. We may also use your data for internal and external audit requirements, information security purposes, or to protect or exercise our rights, privacy, security, property, or other entity’s rights.

Use of the Company’s home page (dimokriteiotravel.gr)

This privacy policy also applies to our dimokriteiotravel.gr website’s use, with the following privacy mechanisms and features.

Cookies
The Company can use cookies as part of the facilitation and operation of the services through its website. Cookies are small files (text files) that are sent and stored on the user’s computer. They allow websites to function seamlessly and without technical anomalies, collect multiple user options, recognize frequent users, facilitate their access to it, and collect data to improve the website’s content. Cookies do not cause damage to users’ computers or the files stored on them. We use cookies to provide you with information and to process orders, but also because they allow us to present you with advertising & educational content relevant to your interests and needs. Be aware that cookies are necessary for the website dimokriteiotravel.gr to function accurately and seamlessly.

The cookie categories in use by the website are as follows:
— Necessary Cookies. They allow the execution of the site’s essential functions, such as adding products to the cart, saving products to the wishlist, and online payment. Without these necessary Cookies, the website’s smooth operation is directly affected, your personal navigation experience is limited, and essential e-commerce functions are underpowered.
— Functionality cookies. These cookies remember your preferences as you browse our website, so we can recommend the right products based on your needs, helping you find what you’re looking for much more effortlessly.
— Performance cookies. Performance cookies collect information about how visitors use our website. They allow us to see which pages are visited most often, inform us if they experience any problems while navigating, etcetera. These cookies do not collect information that identifies the visitor, as the information is aggregated and therefore anonymous. We use them only to improve the way the website works.
— Advertisement Cookies. We use these cookies to deliver advertisements relevant to you and your interests. They are also used to send advertising or offers more relevant to your needs, thus reducing unwanted and irrelevant advertising messages. They also help us measure the effectiveness of our advertising campaigns.
— Cookies Analytics. They are a subset of Functionality Cookies that enable us to evaluate the effectiveness of the various functions of our website, thus continuously improving the experience we offer you.

Third-party suppliers, including Google, may display the Company’s advertisements on websites. They use cookies to update, optimize and display advertisements based on the user’s previous visit to the website, dimokriteiotravel.gr.

The Company may also use cookies from your previous visit to its website for remarketing.
You can choose to opt-out of such use of cookies by Google by clicking here. You can also set your browser (Chrome, Firefox, Edge, etcetera.) to notify you before a cookie is downloaded and decide whether to download or reject it. In this case, keep in mind that you may not be able to use all of its features.

The Company may use Google Analytics functions for display advertising (for example, remarketing, Google Display Network Impression reports, etcetera.). Using Ads Settings, visitors can opt-out of Google Analytics for display ads but also customize Google Display Network ads. Here are the available Google Analytics opt-out options for the web. The Company complies with the Google AdWords Interest-Based Advertising Policy and sensitive category restrictions and sensitive category restrictions. The Company and third-party vendors, including Google, use cookies (such as the Google Analytics cookie) to update, optimize and serve ads based on some users’ previous visits to its website. They also run reports on the Company’s advertisement’s way of display. Other uses of advertising services, interactions with these advertisement displays, and advertising services related to visits to dimokriteiotravel.gr. The Company may use data from Google’s interest-based advertising or third-party audience data (such as age, gender, and interests) with Google Analytics.

We reserve the right to change this cookie policy at any time. Any changes to this Cookies Policy will be effective when the revised Cookies Policy is available on our website.

Third-party advertisers and businesses we work with may use their Cookies to collect information about your activities on our website. We do not control these Cookies.

Business transfers
In connection with any reorganization, restructuring, merger, sale, or other transfer of assets (collectively “Business Transfer”), we will transfer data, including personal data, to a reasonable and necessary extent for the Business Transfer. The above will proceed, provided the recipient agrees to respect your data in a manner consistent with applicable data protection laws. We will continue to ensure the confidentiality of any personal data and inform affected subjects before the personal data becomes subject to a different privacy policy.

Processing of children’s data
The Company will not collect or process personal data of children under 16; unless parental consent has been given, per applicable local law. If we become aware that we collected a child’s data in error, we will delete that data without undue delay.

Correcting, Amending, or Deleting Information
The Company allows its users to correct, change, complete, or delete data and information submitted to the Company. If you choose to delete information, the Company will act to delete that information from its records immediately. For the user’s protection and security, Company will try to ascertain that the person making the changes is indeed the same as the user. To access, change or delete your data, report problems regarding the website’s operations, or ask any question, contact the Company via dimokriteiotravel.gr or email at the email address info@dimokriteiotravel.gr. Changing or correcting your data can also be done via the registration page of our website. Please note that we will do everything possible to protect your data, but protecting your password on our website is also up to you.

Transaction security
Η  Εταιρεία δεσμεύεται όσον αφορά στην εξασφάλιση της ασφάλειας και της ακεραιότητας των δεδομένων που συλλέγει σχετικά με τους χρήστες της ιστοσελίδας της. Η Εταιρεία έχει υιοθετήσει διαδικασίες, οι οποίες προφυλάσσουν τα προσωπικά δεδομένα που οι χρήστες προσκομίζουν στην ιστοσελίδα της ή της παρέχουν με οποιοδήποτε άλλο μέσο (πχ. τηλεφωνικά). Αυτές οι διαδικασίες προστατεύουν τα δεδομένα των χρηστών από οποιαδήποτε μη επιτρεπόμενη πρόσβαση ή αποκάλυψη, απώλεια ή κακή χρήση, και αλλαγή ή καταστροφή. Βοηθούν επίσης στο να πιστοποιείται ότι τα στοιχεία αυτά είναι ακριβή και χρησιμοποιούνται σωστά. Η σύνδεσή σας σε αυτό είναι ασφαλής διότι χρησιμοποιεί τεχνολογία SSL (Secure Socket Layer). Η τεχνολογία SSL στηρίζεται σε ένα κωδικό κλειδί για κρυπτογράφηση των δεδομένων πριν αποσταλούν μέσω της (SSL) σύνδεσης. Ο έλεγχος ασφαλείας μεταξύ των δεδομένων και του Server γίνεται με βάση το μοναδικό κωδικό κλειδί διασφαλίζοντας στο ακέραιο την επικοινωνία. Οι φυλλομετρητές (browsers) Netscape Navigator, Internet Explorer, Mozilla Firefox, Opera, Safari υποστηρίζουν το πρωτόκολλο SSL και προτείνεται η χρήση τους για την σύνδεση στην ιστοσελίδα της Εταιρείας.
We apply an appropriate level of security and have therefore implemented reasonable physical, electronic, and administrative procedures to safeguard the data we collect. We secure the data from coincidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access to personal data transmitted, stored, or processed differently. We align our information security policies with widely accepted international standards. They are also regularly reviewed and updated, whenever necessary, to meet our business needs, changes in technology, and regulatory requirements. Access to your data is granted only to the staff or direct partners of the Company, who must have such information for the service of orders. In the event of a data breach containing personal data, the Company will comply with applicable breach notification laws.

Your legal rights
As a data subject, you have specific legal rights regarding the personal data we collect from you. The Company will respect your rights and adequately address your concerns.
The following list contains information about your legal rights under applicable data protection laws:
• Right to withdraw consent: Where the processing of personal data relies on your permission. You can withdraw this permission at any time.
• Right to rectification: You can ask us to correct your data. We make reasonable efforts to keep your data in our possession or control and used on an ongoing basis, accurate, complete, current, and relevant based on the most recent information available to us. You can also check and correct your data by logging into your account on our website.
• Right of restriction: You can ask us to restrict the processing of your data if you question the accuracy of your data for the period we need to verify. If the processing is unlawful, you can request the restriction of processing instead of your data’s deletion. If we no longer need your data, but you need it to support, exercise, or defend legal claims. Lastly, if you object to the processing for the period, we verify whether our legitimate interests prevail over yours.
• Right of access: You can ask us for information about the personal data we hold about you. That includes information about the categories of personal data we have or control. What the use of your data is, where we collected from, if not from you directly, and to whom we have communicated them, as the case may be. You can obtain from us, free of charge, a copy of the personal data we hold about you. We reserve the right to charge a reasonable fee for any further copies you may request from us.
• Right to portability: Upon your request, we will transfer your data to another controller, where this is technically possible, provided that the processing is based on your consent or is necessary for the performance of a contract. Instead of receiving a copy of your data, you can ask us to transfer the data to another controller, which you indicate to us directly.
• Right to erasure: You can ask us to delete your data. If the personal data is no longer necessary concerning the purposes for which it was collected or processed. If you have the right to object to further data processing, you exercise this right. If the processing relates to your consent, you withdraw your permission, and there is no other legal basis for processing. If, unless the processing is necessary, an entity subjected your data to unlawful processing. You can also request us to delete your data if you need to comply with a legal obligation that requires processing by us – in particular, for legal obligations to fulfill a duty or, lastly, if you need to support, exercise, or defend legal claims.
• Right to object: You can object – at any time – to your data’s processing due to your particular situation. Provided that your information’s process does not rely on your consent but on our legitimate interest or the legitimate interests of third parties. In this case, we will no longer process your data. That is unless we can demonstrate compelling legitimate reasons and an overriding interest for the processing or to support, exercise, or defend legal claims. If you object to the processing, please specify whether you wish to delete your data or restrict the processing by us.
• Right to file a complaint: In the event of an alleged violation of applicable privacy laws, you may file a complaint with the data protection supervisory authority in the country where you live or where the alleged infraction occurred.
Please note:
• Time: We will try to fulfill your request within 30 days. However, we may extend the deadline for specific reasons related to your particular legal right or the complexity of your request.
• Restriction of access: In some cases, we may not be able to provide access to all or some of your data based on legal provisions. If we deny your access request, we will let you know the reason for the denial.
• Non-identification: In certain cases, we may not be able to look up your data because of the identifiers you provide in your application. Two examples of personal data we cannot look up when you provide your name and email address are the following. Data collected through browser cookies. Data collected from social networks if you have posted your comment under a nickname unknown to us. In such cases, where we cannot identify you as a data subject, we cannot comply with your request to exercise your legal rights as described in this article unless you provide us with additional information to identify you.
• Exercising your legal rights: You can contact us to exercise your legal rights by writing an email. You can also directly contact our Data Protection Representantive at info@dimokriteiotravel.gr.

Retention of your data
In general, we will delete the personal data we collect from you if it is no longer necessary to achieve the purposes for which we originally collected it. However, legal provisions may require us to store your data for an extended period. In addition, we will not delete all of your data if you have asked us not to contact you in the future. For this purpose, the Company maintains records containing information about individuals who do not wish to get contacted in the future (e.g., via group emails). We categorize your requests as consent to store your data to maintain that particular record unless you instruct us otherwise. Please address questions regarding data protection and any requests to exercise your legal rights to the data controller at
Επιπλέον, δεν θα διαγράψουμε όλα τα προσωπικά δεδομένα σας, αν μας έχετε ζητήσει να μην επικοινωνούμε μαζί σας στο μέλλον. Για το σκοπό αυτό, η Εταιρεία διατηρεί αρχεία τα οποία περιέχουν πληροφορίες σχετικά με τα άτομα τα οποία δεν επιθυμούν να γίνεται επικοινωνία μαζί τους στο μέλλον (π.χ. μέσω ομαδικών μηνυμάτων ηλεκτρονικού ταχυδρομείου). Κατηγοριοποιούμε τα αιτήματά σας ως συγκατάθεση για την αποθήκευση των προσωπικών σας δεδομένων για τους σκοπούς της διατήρησης του συγκεκριμένου αρχείου εκτός αν μας δώσετε διαφορετικές οδηγίες.
Παρακαλούμε απευθύνετε τις ερωτήσεις σχετικά με το θέμα της προστασίας των δεδομένων και τυχόν αιτήσεις για την άσκηση των νόμιμων δικαιωμάτων σας στον υπεύθυνο επεξεργασίας δεδομένων στο info@dimokriteiotravel.gr.

Periodic Changes
Continuously, as long as the Company expands, updates, and improves its website and related products and services, it will also renew this policy. We recommend that you read this policy regularly to get informed of any changes in the content of this personal data protection policy. We will amend this policy regularly without prior notice to users.

Acceptance of the Privacy Protection Procedures applied by the Company
If you use this website, you both accept and consent to this Privacy Statement and the Terms and Conditions of the website announced by it.